67 Runner Support
Need help? Email madpuppiesgames@gmail.com. Include your Android version, game version, device model and a short description of what happened. Screenshots are welcome. Never send a password or Google authentication code.
Google Play Games will not sign in
- Confirm the device is online and Google Play Games is installed and updated.
- Open Google Play Games once, choose the account you want to use, then reopen 67 Runner.
- If the issue continues, restart the device and try again.
A score has not appeared
Gameplay works offline, but leaderboard submission requires a connection and Google Play Games sign-in. The App queues eligible scores after temporary failures and retries them later. Reconnect, sign in and open the leaderboard again.
Cloud progress is not on a new device
Use the same Google Play Games account on both devices, connect to the internet and allow the game a moment to load the cloud snapshot. Avoid clearing the old device until you have confirmed the progress on the new one.
Local troubleshooting
Closing and reopening the App is safe. Clearing App storage or uninstalling removes the device's local save. If cloud save was active, signing back into the same Google Play Games account may restore the cloud copy.